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Grubhub’s free lunch fiasco still costing restaurants money

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More than two weeks after Grubhub’s free lunch fiasco, restaurants are still holding the proverbial bag.

The food delivery company has not refunded some restaurants who were overwhelmed by the onslaught of orders and ultimately had to throw away meals that never got delivered or picked up – or paid for.

Many restaurants ate the food tab in those instances, despite the fact that Grubhub said it would foot the bill for its May 17 promotion offering a free $15 lunch between the hours of 11 a.m. and 2 p.m.

“We lost about $4,000 on the promotion,” George Tenedios, chief executive of the Fresh & Co. chain of 13 restaurants in Manhattan. “We were able to pump out our orders in 45 to 70 minutes, but I think the customers were never notified by the app that the order was ready.”

Grubhub is apparently swamped with such complaints, according to Fresh & Co.’s Grubhub rep, who ignored five emails from the restaurant pleading for information about its refund before finally responding.

Fast food workers in a kitchen handling customer orders.
Restaurants are still waiting for a refund from Grubhub for the food that didn’t make it to customers.
Los Angeles Times via Getty Imag

“All orders from the Free Lunch Promo will be refunded,” the Grubhub sales rep finally wrote in an email, which was shared with The Post, conceding that “it has taken some time for the team to [get to] all accounts affected.”

A spokesperson for Grubhub told The Post in a statement, “While the vast majority of restaurants saw an uptick of successful orders – a major win for them – we are working to refund restaurants that either had orders cancelled or unfulfilled.”

Starting Monday, the company said it will reach out to restaurants who have been clamoring for a refund.

Some restaurants said they were not prepared for the rush of orders – or that they were never warned in advance about the promotion.

Delivery workers, cooks and other restaurant staff couldn’t keep up with the volume, which reached 6,000 orders on the app per minute, according to Grubhub.

Jeremy Wladis estimates that he’s out $1,500 worth of undelivered food at his four restaurants in the Big Apple, including Upper West Side mainstays Good Enough to Eat and Nina’s Great Burrito’s Bar. Grubhub has not yet refunded his restaurants.

“Our service and kitchen were screwed up,” Wladis said. “It hurt our brand.” 

A DIG kitchen order displaying a long list of orders.
DIG restaurant worker displaying a slew of lunch orders that poured in because of the Grubhub promotion.
DIG

But the restaurant company DIG – which also has not been refunded for the undelivered meals – managed to turn the snafu into a “happy mistake,” spokesperson Grace Kibira told The Post.

DIG, which has 22 quick service eateries in the Big Apple, emailed customers to tout their own delivery service and placed social media ads poking fun at the Grubhub misfire.

“Your friends waited 6 hours for a sloppy burrito; not cool,” the email blast read.

DIG offered customers a $5 credit for downloading its app, which allows them to order directly from the restaurant instead of with a third-party delivery service, and gave them an extra $5 for referring a friend.

“We  were able to convert Grubhub users over to our app,” Kibira told The Post. “We took advantage of the situation to promote our restaurant.”

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What Time Will ‘Riverdale’ Season 6 Be on Netflix?

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The season finale of Riverdale aired in late July on The CW. Notice we said season finale? Thankfully, the beloved series will return for a seventh season, but, unfortunately, Season 7 will be the final installment of Riverdale.

If you already streamed the current season, make sure to read Alex Zalben’s interview with Riverdale showrunner Roberto Aguirre-Sacasa on Decider. If you’re waiting to binge Season 6 on Netflix, well, you better clear your calendar because all 22 episodes are about to drop on the streamer. What time will the sixth season of Riverdale debut on Netflix? What time does Netflix release shows? Here’s everything you need to know.

WHEN IS THE RIVERDALE SEASON 6 NETFLIX RELEASE DATE?

Riverdale Season 6 premieres Sunday, August 7 on Netflix.

HOW MANY EPISODES ARE IN RIVERDALE SEASON 6?

The sixth season of Riverdale consists of 22 episodes.

WHAT TIME DOES NETFLIX RELEASE NEW SHOWS?

Netflix releases new episodes at 3:00 a.m. ET/12:00 a.m. PT.

WHAT TIME WILL RIVERDALE SEASON 6 BE ON NETFLIX?

Netflix is based out of California, so Riverdale Season 6 will be available to stream at 12:00 a.m. Pacific Standard Time (3:00 a.m. Eastern Standard Time) beginning Sunday, August 7. If the clock strikes 12:00 (or 3:00 a.m. for folks on the East Coast) and you don’t see the new episodes, give it a moment, hit refresh, and then enjoy the show!

WILL THERE BE A SEASON 7 OF RIVERDALE?

Yes! Decider recently covered that very topic.

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Actress Anne Heche Suffers Severe Burns After Crashing Car Into Los Angeles Home

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Actress Anne Heche, known for her roles in such films as Donnie Brasco, Volcano and I Know What You Did Last Summer, was involved in a fiery car crash in the Mar Vista area of Los Angeles on Friday.

According to TMZ, Heche was driving a blue Mini Cooper and had first crashed into the garage of an apartment complex. Residents of the apartment complex tried to get her out of the vehicle but she backed up and sped off.

Footage of Heche speeding down the streets of her neighborhood had been obtained by TMZ as well as her initial encounter at the apartment complex.

In the first clip, you can hear her car crash towards the end. It has been reported that the actress crashed into someone’s home, causing her vehicle and the house to erupt into flames. Heche suffered severe burns and was resisting being taken away in a stretcher. You can also view footage of this via the TMZ article.

It has not been confirmed whether alcohol has been involved in the incident since her condition prevents doctors from performing any tests to determine if she was driving under the influence. She is currently intubated in the hospital but expected to live.

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These are the vulgar license-plate requests the DMV has rejected

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Stay CL4SSY, New York!

The state Department of Motor Vehicles nixed 3,752 requests for vanity license plates in the last three years because it deemed them too raunchy, radical or simply ridiculous.

New York’s personalized plates go for $60 initially, and then $31.25 annually for renewal. You can get any plate as long as no one else has it and it’s not offensive.

Odds are a request for a plate that marks a wedding anniversary or shows your allegiance to a team — like METS86 — will pass muster with the DMV gatekeepers.

Vulgarity won’t get you to first base.

So plates with the phrase LFGM — the acronym for Pete Alonso’s “Let’s F–king Go Mets” rallying cry — did not make the cut.

And you won’t see anyone driving around with the custom plates MILFDAD, AS5M4N and WLHUNG.

Crude meanings such as “MILFDAD” are unacceptable by the DMV.
Crude meanings such as “MILFDAD” are unacceptable by the DMV.
New York DMV
NYC123
New York state Department of Motor Vehicles denied more than 3.5 thousand requests for license plates deemed inappropriate.
New York DMV
“AS5M4N” was rejected for referring to “Ass man.”
“AS5M4N” was rejected for referring to “Ass man.”
New York DMV

The DMV also put NICEBUNS, FATFANNY, GOTAPOOP and BENDOVER in the rear-view mirror.

One player unsuccessfully tried to score the plate YESDADDY, to no avail.

The DMV also shot down such dark requests as DEADGIRL, GENOC1DE, S8TAN, DETONATE and MURDERM3.

“SUM8ITCH” is not allowed.
“SUM8ITCH” is not allowed.
New York DMV
The DMV thoroughly nixed a request for “CNNLIES.”
The DMV thoroughly nixed a request for “CNNLIES.”
New York DMV
BOOBIE is prohibited.
BOOBIE is prohibited.
New York DMV

Getting political is a dead end too — FJOEBIDN, FDTRUMP and CNNLIES were nixed.

LUDEDUDE, NARCO, GOT METH and BLUNT also went up in smoke.

Staten Island attorney Bill Dertinger said his blue 1995 Jaguar SJS was tagged with ESQLTD after his company and his 2014 Porsche had the plate GHOSTGTS because the sleek sportscar was white.

“The plates can make you stand out — which can be a curse or a blessing,” the 54-year-old Dertinger said. “Make sure you don’t cut anybody off.”

A man attempted to sneak in “YESDADDY” onto his license plate.
A man attempted to sneak in “YESDADDY” onto his license plate.
New York DMV
The DMV stopped a request for “FJOEBIDEN.”
The DMV stopped a request for “FJOEBIDEN.”
New York DMV
The DMV also rejects any license plates referring to politics.
The DMV also rejects any license plates referring to politics.
New York DMV

There must be a New York Jets fan playing referee at the DMV because a request for the seemingly innocent plate GASE was sidelined. Ex-Jets head coach Adam Gase had an offensive 9-23 win-loss record during his forgettable two-year tenure.

The DMV would not reveal who gives the final yea or nay.

“The DMV reviews all custom license plate requests and works hard to ensure that any combinations that may be considered objectionable are rejected,” said agency spokesman Tim O’Brien.

“GLOCKS” referring to guns is not accepted by the DMV.
“GLOCKS” referring to guns is not accepted by the DMV.
New York DMV
“FLYMOFO” is not approved by the DMV.
“FLYMOFO” is not approved by the DMV.
New York DMV

He said guidelines on what plate combinations are restricted can be found on the DMV website: https://dmv.ny.gov/learn-about-personalized-plates. Approximately 50,000 personalized and custom plates are sold per year, O’Brien said.

Bagged Tags

The state DMV has rejected 3,752 requests for custom license plates in the last three years because it deemed them potentially offensive. Here are some:

YESDADDY

FJOEBIDN

FDTRUMP

GLOCKS

FLYMOFO

BOOBIE

AS5M4N

BUDLIGHT

DEADGIRL

SUM8ITCH

GENOC1DE

S8TAN

CNNLIES

DETONATE

MURDERM3

MILFDAD

WLHUNG

Source: NYS DMV

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